MEDICAL HEALTH INSURANCE
Our mailing address:
    Continental General Insurance Company
    PO Box 2650
    Omaha, NE 68103-2650

Care Coordination
Phone number: 1-877-575-4207        

• Referral Service 
• Non-Network Negotiation Service
• Ask A Nurse
• Pre-Authorization of Inpatient Hospital Services
• Case Management-Special Care for Special Cases
• Disease Management 

Claims
Claim Submission Address (paper claims):

    Continental General Insurance
    PO Box 21680
    Eagan, MN 55121-0680

For electronic claim filing:
    Payer ID: 71404

Customer Service
Phone number: 1-800-545-8905
Email: Customer Service

• Verify your policy benefits

• Check on the status of pending claims
• Find out the status of an application
• Provide us with any additional information to expedite your pending claim
• ID card requests
• Policy changes

Dental Benefits
Dental claims contact information:
Address:
        AMR(CGI/CRL Dental)
        PO Box 11011
        Winston Salem, NC 27116
Phone number: 1-800-948-4147

LabOne
Lab Card Program
Phone number: 1-800-646-7788
Website: www.labcard.com

LabOne Select
Phone number: 1-800-750-1253
Website: www.laboneselect.com

Pharmacy Benefits
Phone number: 1-800-545-8905
Express Scripts phone number: 1-800-287-4526
Website: www.express-scripts.com

PPO Locator
Phone: 1-877-575-4207
Website: PPO Locator Website

Precertification
Phone number: 1-877-575-4207
Precertification is not required for out-patient treatment.  In-patient precertification requirements may vary by state.

Sales
Email: Sales

If you are an Oregon Policyholder, please read this notice (pdf) for detailed instructions on obtaining an estimate of costs.